FOR IMMEDIATE RELEASE
Aeris Technologies Introduces New Service Plans to Maximize Instrument Performance and Protect Customer Investment
Flexible 3-Year and 5-Year Service Plans Provide Priority Support, Ensure Predictable Costs, and Extend Instrument Life
August 10, 2026 — Hayward, Calif. — Aeris Technologies today announced the availability of its new Aeris Service Plans, designed to help customers maximize the performance, reliability, and longevity of their trace gas analyzers. Available in both 3-year and 5-year options, the plans provide comprehensive technical support and preventive service to ensure instruments continue delivering accurate, high-quality measurements throughout their operational life.
Trace gas analyzers are critical tools for scientific research, environmental monitoring, industrial process control, and emissions measurement. Downtime disruptions can delay research projects, interrupt field campaigns, and impact operational efficiency. Aeris Service Plans provide customers with expert technical support, replacement components, software updates, and remote diagnostics to keep systems operating at peak performance.
“Customers rely on Aeris instruments to produce accurate, dependable data in demanding environments,” said Ethan Madigan, General Manager at Aeris Technologies. “Our new Service Plans provide peace of mind by reducing maintenance costs, minimizing downtime, and ensuring customers have priority access to the technical expertise they need.”
Comprehensive Coverage
Both Service Plan options include:
- Replacement of defective parts
- Free shipping to and from the Aeris facility for covered devices
- Software and firmware updates
- Remote diagnostics by Aeris technical specialists
Additional benefits include free cavity replacements throughout the coverage period*:
- 3-Year Service Plan — Includes one complimentary cavity replacement
- 5-Year Service Plan — Includes two complimentary cavity replacements plus a complimentary loaner instrument during qualifying repairs
Protect Your Investment
By enrolling in an Aeris Service Plan, customers can:
- Reduce unexpected instrument downtime
- Avoid costly unplanned repairs
- Extend instrument lifespan
- Maintain long-term measurement accuracy and data integrity
- Receive priority support from Aeris instrumentation specialists
- Simplify budgeting with predictable service costs
“Our goal is to help customers focus on their science and operations—not unexpected service issues,” added Nigel Waites, VP of Engineering. “With an Aeris Service Plan, organizations can confidently protect their investment while ensuring their analyzers continue delivering exceptional performance year after year.”
Availability
The Aeris 3-Year and 5-Year Service Plans are available immediately for qualifying Aeris trace gas analyzers.
For additional information or to purchase a Service Plan, contact the Aeris Technologies sales team or visit the Aeris Technologies website: https://aerissensors.com/service-plan-options/
*Coverage is subject to the Aeris Service Plan Terms & Conditions.
About Aeris Technologies, Inc.
Aeris Technologies develops high-performance, ultrasensitive laser-based gas analyzers for trace gas monitoring applications. The company’s solutions support a wide range of scientific, industrial, environmental, and emissions monitoring applications requiring exceptional precision, speed, stability, and portability.
Contact Information
Aeris Technologies, Inc.
Ethan Madigan
General Manager
ethan.madigan@aerissensors.com
www.aeristechnologies.com